NEW HP2-I57 EXAM PATTERN, HP2-I57 TRAINING ONLINE

New HP2-I57 Exam Pattern, HP2-I57 Training Online

New HP2-I57 Exam Pattern, HP2-I57 Training Online

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Tags: New HP2-I57 Exam Pattern, HP2-I57 Training Online, HP2-I57 Sample Questions Pdf, HP2-I57 Free Study Material, HP2-I57 Testking Exam Questions

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HP2-I57 Training Online, HP2-I57 Sample Questions Pdf

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HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions (Q19-Q24):

NEW QUESTION # 19
Which statements are true about the benefits HP Premium+ Support provides to HP channel partners? (Select two.)

  • A. Provides reactive identification and resolution of hardware health issues
  • B. Limits support for employees in hybrid work environments
  • C. Helps enhance your profits by increasing your margin when selling HP devices
  • D. Secures front-end revenue from the initial sale while relying on HP for ongoing support of the devices
  • E. Minimizes the partners' scale and reach to better focus on end-user support

Answer: C,D

Explanation:
HP Premium+ Support provides channel partners with several financial and operational benefits. First, it enables partners to enhance their margins when selling HP devices by bundling Premium+ Support services, thereby offering a more comprehensive solution (C). Second, it allows partners to secure front-end revenue from the initial sale while relying on HP to provide ongoing device support (D). This reduces the partner's operational load while still ensuring the customer receives top-tier support, which can be particularly useful in scaling operations
https://www.hp.com/us-en/services/workforce-solutions/workforce-computing.html


NEW QUESTION # 20
Which statements are true about HP Premium+ Support end user alerts? (Select three.)

  • A. HP Premium+ Support predictive alerts on each device are pre-configured to automatically go directly to end users - on their notifications tray.
  • B. End users cannot snooze the alerts.
  • C. Only non-hybrid employees can receive end user alerts directly on their device.
  • D. If the customer IT administrator would like to view alerts, they can request an optional dashboard and turn off the end user alerts.
  • E. When one of these alerts appears, it alerts the end user that they need to submit a case to HP for repair and enables the end user to automatically create a case and the location of where they would like the service to happen.

Answer: A,D,E

Explanation:
HP Premium+ Support provides predictive alerts that notify end users directly on their device's notification tray (C). The alerts help streamline issue reporting, enabling users to quickly create a service case and specify repair details (E). If preferred, IT administrators can manage these alerts through an optional dashboard and can choose to disable them for end users (B), giving flexibility in alert management
https://www.hp.com/us-en/services/workforce-solutions/workforce-computing.html


NEW QUESTION # 21
In order for customers to reap the benefits of HP Premium+ Support after order placement, it is critical that some key actions are taken by the HP partner.
Completion of which two steps is required after order placement in the HP Premium+ Support journey to ensure that HP Premium+ Support is activated and customer's devices are covered according to the term of the HP Premium+ Support? (Select two.)

  • A. The partner must successfully register the HP Premium+ Support Care Pack to the customer, not the partner.
  • B. The partner must successfully register the HP Premium+ Support Care Pack to the servicing partner, not the customer.
  • C. The partner must ensure the customer installs the HP software on each device that is entitled to Premium+ Support.
  • D. The partner must install the HP software on all HP and non-HP customer devices.

Answer: A,C

Explanation:
HP Premium+ Support provides enhanced coverage and proactive management of customer devices. After an order is placed, two critical steps are necessary to activate this support and ensure devices are properly covered:
1.Software Installation: The partner or customer must ensure the HP software is installed on all devices eligible for Premium+ Support. This software enables real-time monitoring and provides proactive support features, such as predictive analytics and device health insights.
2.Registration of the Care Pack: The partner must also successfully register the HP Premium+ Support Care Pack to the customer (not the partner). This ensures that the customer is officially entitled to the support and that their devices are tracked within the HP system for coverage and service delivery.


NEW QUESTION # 22
When can Device Life Extension be attached to hardware sales?

  • A. HP Device Life Extension is not available for HP hardware sales.
  • B. HP Device Life Extension can be sold anytime during the lifecycle of the hardware.
  • C. HP Device Life Extension can complement new hardware sales or can be sold within the warranty period of existing hardware.
  • D. HP Device Life Extension is sold on preconfigured hardware as a part of Configuration and Deployment Services.

Answer: C

Explanation:
HP Device Life Extension can be attached to both new hardware purchases and existing devices that are still within their warranty period. This service is designed to enhance the longevity of devices by ensuring they remain operational and up to date, thus extending their useful life. By offering this service during the warranty period, HP provides customers with additional protection and performance enhancements that complement their hardware investments


NEW QUESTION # 23
An enterprise manufacturing company is considering adjusting their business processes in order to keep employees productive and thriving in a hybrid environment. The IT manager has been tasked with contributing to a business plan for a distributed, hybrid workforce.
What are two of the key aspects the IT manager should focus on addressing in the company'sproposed hybrid workforce plan aimed at keeping employees productive in today's reality? (Select two.)

  • A. 70% of digital leaders state a skills shortage prevents them from keeping up with the pace of change.
  • B. As employers adopt hybrid workforce, they must accept lower employee productivity and IT support levels.
  • C. Generative Al has IT decision-makers questioning where to prioritize budgets.
  • D. IT for a hybrid workforce is easier to manage than physical, on-premises workplaces because employers expect remote employees to manage their devices.

Answer: A,C

Explanation:
When planning for a hybrid workforce, IT managers need to address critical industry trends that affect productivity and innovation. First, a skills shortage among IT professionals can hinder an organization's ability to adapt to rapid technological changes (A). This is a well-documented challenge, especially as companies move to hybrid models. Second, generative AI has introduced new complexities for IT decision- makers, causing them to reconsider how they allocate their budgets and where to prioritize technology investments (B). These two aspects are crucial for the IT manager to address in a hybrid workforce plan to keep employees productive and ensure the company remains competitive in the evolving digital landscape


NEW QUESTION # 24
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